Privacy Policy - Online Booking

Napcabs GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

In addition to the information on data protection found at https://www.napcabs.com/privacystatement.html we hereby inform you of supplementary regulations on data protection in the context of your online booking of a sleeping cabin.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail of the booking confirmation or payment receipts) may have security gaps. A complete protection of the data against access by third parties is not possible.

With the following Privacy Policy, you as a user of a sleeping cabin of napcabs GmbH Germany, Buchendorfer Straße 56, 82131 Gauting, Germany, (hereinafter referred to as “Provider”) will be informed about the collection and use of personal data in the context of your booking and use of the sleeping cabin.

General Data Collection and Data Processing

Each time you book one of our sleeping cabins, we and our payment service providers and telecommunications communication providers collect and process the personal data you provide (name, address, e-mail, payment data).

The collection and processing of the access data mentioned is only for the purpose of booking and usage processing.

Definition of Personal Data

Personal data contains individual details about personal or factual circumstances of an identified or identifiable natural person. This data includes, for example, name, address, e-mail address or telephone number. Usage data is also considered personal data.

Collection of Personal Data

Personal data will only be collected by us if this is permitted by law or if you consent to the collection of the data. In the case of your booking, consent will be documented in the booking process by ticking “I have read and accept the Privacy Policy”. After the booking has been completed, your data will be deleted after six months, unless there is a legal obligation to retain it.

Third-party Content and Services

Third-party Services

In principle, we do not transfer your data to third parties, unless we are legally obliged to do so (e.g. at the request of law enforcement authorities) or we need them to carry out business processes or use them within the framework of a data processing agreement. These are e.g. payment service providers, web hosting providers or IT service providers. In all cases, we strictly observe all legal requirements. In this case, data may also be transmitted to other states in which the above-mentioned contractual partners may be located or process the data.

Provision of Chargeable Services - Online Booking of our Sleeping Cabins

We work in payment transactions with the following service providers:

  • PAYONE GmbH, Frankfurt am Main
  • PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
  • Unzer E-Com GmbH, Heidelberg

All third-party service providers are subject to confidentiality agreements and may process your personal data exclusively for the aforementioned purposes.

As part of your booking, we only transmit the data required for payment processing. Regarding the handling and storage of your data by these third-party service providers, please visit the respective privacy policies of the providers, which can be found at:

  • https://www.payone.com/DE-de/dsgvo
  • https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
  • https://a.storyblok.com/f/91629/x/0d95a72238/datenschutz-unzer-e-com-gmbh-endkunde.pdf

If a chargeback request for your booking is submitted by you or the holder of the credit card used for the booking, it may happen that we have to share certain booking details with the payment provider and the respective financial institution in order to process the chargeback request. These details may include a copy of your booking confirmation used for your booking. In addition, we may share information with the relevant financial institutions if we believe this is essential to detect or prevent fraudulent activities.

Providing Information, Correction, Deletion, Blocking

You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing as well as a right to correction, blocking or deletion of this data at any time, provided that this request does not conflict with any legal storage obligations.

If for any reason you are concerned that we have stored data about you incorrectly or if you would like your data to be corrected, blocked or deleted, you can also contact us at the following e-mail address: datenschutz@napcabs.com.

The Provider reserves the right to change this Privacy Policy at any time in compliance with the applicable data protection regulations.



napcabs GmbH Germany


E-mail: datenschutz@napcabs.com
Phone: +49 89 943894 250
Buchendorfer Straße 56
82131 Gauting / Germany

Email: info[at]napcabs.com
Website: www.napcabs.com

Registered Office: Munich, Germany
Commercial Register: HRB 173577