Online Booking

ABOUT NAPCABS

History

Check-in & Check-out

Workspace

Charges

Configuration of cabins

Leaving & reentering

Cleaning

Locations

News

Service & Maintenance

New location "Lufthansa crew area" in Frankfurt am Main

New payment options available in the middle of October 2019

Meetingcabs

meetingcabs - your room for business

meetingcabs offer a private and comfortable room for conferences and meetings. Without leaving the security area in the Terminal 2, it is now possible to have appointments and conferences right away as well as undisturbed conversations with those you are travelling with. Also long waiting periods between flights can be used effectively to resolve important business matters and to do work undisturbed. At just under 8m2, the meeting rooms provide a large table, four chairs and additional space for work materials.

FAQ

1. Where are the cabins?

Location Munich:

Terminal 2, Level 03, Service Center – public Area/ non Schengen

This Location allows you an unlimited access to our cabins outside the security check (24/7). Access to the cabins is only possible with a valid visa for Germany.

Terminal 2, Level 04, Gate G06 – security area/ Schengen

Our location is positioned behind the security screening point. Access to the cabins is only possible with a valid flight ticket for the day of your booking and only for flights leaving Terminal 2. Please consider the opening hours of the security screening points. Further information is available on the website of Munich Airport https://www.munich-airport.com/ and https://www.munich-airport.com/napcabs-524609

Terminal 2, Level 05, Gate H32 - security area/ Schengen

Our location is positioned behind the security screening point as well as the passport control. Access to the cabins is only possible with a valid flight ticket for the day of your booking and only for flights leaving Terminal 2. Please consider the opening hours of the security screening points. Further information is available on the website of Munich Airport https://www.munich-airport.com/ and https://www.munich-airport.com/napcabs-524609

Terminal 2 Satellite, Level 05, Gate L04 - security area/ Schengen

Our location is positioned behind the security screening point as well as the passport control. Access to the cabins is only possible with a valid flight ticket for the day of your booking and only for flights leaving Terminal 2. Please consider the opening hours of the security screening points. Further information is available on the website of Munich Airport https://www.munich-airport.com/ and https://www.munich-airport.com/napcabs-524609

Location Berlin:

Terminal B, Tegel Sky Conference

Our location is positioned in the public area. Access to the cabins is only possible with a valid visa for Germany. Please be aware, that the airport Berlin Tegel TXL denies access between 00:00 AM until 04:00 AM. If you are already inside the airport our cabins are freely accessible.

Lufthansa Frankfurt on Main - Building 301/302:

Lufthansa Frankfurt

The cabins are located downstairs next the changing rooms at the building 301 – 302. This Location allows you an unlimited access to our cabins

* Access only for employees of Lufthansa.

2. How to book a napcab on-site?

Booking-process

On-site

Please mind the following steps below:

  • 1. Choose a language
  • 2. Enter the desired time of your stay *
  • 3. Enter your personal information
  • 4. Please check the entered information and confirm “submit and pay” **

* The maximum booking time correspond 24 hours. If you received any voucher-code, please use it here.

** Please note the entree prerequisites, the terms and conditions and the privacy policy.

3. Online-booking?

Online

To book a cabin online, please visit our website https://booking.napcabs.com/ or select the button "Online Booking" on the right and take care of the following steps:

  • 1. select the desired location *
  • 2. Enter the desired booking duration **
  • 3. Enter your personal information
  • 4. Review your entries and click on “Submit and pay” ***

* Please pay attention to the opening hours of the security checkpoints. These can be requested by phone from Munich Airport.

** Maximum duration of a booking is 24 hours, if you have a discount code, you can use it here.

*** Please read carefully the admission requirements, the terms and conditions and the privacy policy. If you book the cabin out of the opening hours, Napcabs GmbH won´t refund any costs!

4. Cancellation of a booking?

Cancellation

To cancel a booking, please open your booking confirmation and follow the link for the cancellation process.

5. Prices - & duration

The maximum duration of a booking is 24 hours.


From 06:00 am – 22:00 pm: 15,00 € per hour (the minimal duration of a booking is 30,00€ - 2 hours)

From 22:00 pm – 06:00 am: 10,00 € per hour (the minimal duration of a booking is 30,00€ - 3 hours)

6. Sale / location search

Generally we are looking for more ways to operate our napcabs & meetingcabs at international airports or companies. We offer a first class service from the beginning of the planning to the completion. The cabins are looked after and organized by us after a location survey. You can relax and relax.


If you are interested, we would ask you to contact us on +49 (0) 89 943894 250 or by e-mail at customers[at]napcabs.com.

7. Can I book the cabin for several people?

In principle Yes, but our cabins are designed for one person each. This is mainly due to the dimensions of the room and the furnishings.

8. You did not receive a confirmation email?

Please check your emails and check the SPAM mailbox first. If you can´t find a confirmation email there, please contact us on +49 (0) 89 943894 250 or send an e-mail to customers[at]napcabs.com and we will solve your problem as quick as possible.

9. Forgot access code?

After entering your booking information, you will receive a 4-digit code by e-mail. Please enter this on the outside screen of the cabin. Afterwards, you can enter your individual code, which allows you to leave and re-enter the cabin as often as you like during your booking. Please remember your 4-digit access code well. If you have forgotten this once, please contact us at the napcab's emergency number +49 (0) 89 943894 299.

For other questions, please call +49 (0) 89 943894 250 or contact us by e-mail at customers[at]napcabs.com. We will gladly answer your questions during our regular business hours. We ask for your understanding.

10. Your opinion is important to us!

We warmly welcome you and do our best to make your stay as pleasant as possible.

If the booking did not meet your expectation, please contact us on +49 (0) 89 943894 250 or contact us via the following e-mail address customers[at]napcabs.com.

We will take care of your request as soon as possible.

* You can also use the installed feedback function of the control panel.

11. Security

Our cabins are equipped with several security features that alert our guests in case of a problem.

Assembled with a sprinkler unit, a fire detection system and a security speaker that gives the guests instructions in possible problem situations.

12. Hygiene

We maintain a close cooperation with our professional cleaning service providers. The teams clean the cabins after each use and offer the guests the greatest possible feel-good factor.

However, if you are not satisfied, please contact us on +49 (0) 89 943894 250 or send an e-mail to customers[at]napcabs.com and we will deal with your problem as soon as possible.

Contact

napcabs GmbH Germany


Phone: +49 89 943894 250
Sigmund-Riefler-Bogen 14
81829 Munich / Germany

Email: info[at]napcabs.com
Website: www.napcabs.com

Registered Office: Munich, Germany
Commercial Register: HRB 173577

Do you have questions, wishes, suggestions or complaints? We appreciate receiving your feedback to improve our service.

Please do not hesitate to contact us via E-Mail:

info[at]napcabs.com



Regarding a request for reimbursement please note that after clarifying the facts individually a service fee in the amount of 10,00 € may be charged on the retransferred amount posted.